Refund policy

IN-STORE:

Exchanges only within 7 days of purchase.

All sales are final on
Jewelry, bath & body products, bathing suits, footwear, sale items and all items marked final sale.

Returns will not be accepted on items out of packaging, tags taken off, or worn.

To be eligible for a return, your item must be unused and in the same condition that you received it.

please contact us for a exchange Authorization at shop@shoptheozone.com, subject EXCHANGE, or call 760.206.8300 

Sale items : Only regular priced items may be returned, sale items are final sale.

Gifts :To Exchange a gift please contact us at with GIFT EXCHANGE in subject line of email at shop@shoptheozone.com, or call 760.206.8300 to get a Return Authorization.